Privacy Policy - Ravensdale Retreat
Last updated: 1 January 2026
Ravensdale Retreat ("we", "our", or "us") is a privately owned property that is managed by Coast Hosting. All guest bookings, enquiries, and personal information are handled in accordance with Coast Hosting’s operational procedures and Privacy Policy.
By using our website or submitting your information, you agree to the terms of this Privacy Policy and Coast Hosting’s Privacy Policy.
1. Management and Privacy Responsibility
Ravensdale Retreat is managed by Coast Hosting. All personal information collected through our website, booking forms, and direct communication is stored and processed under the policies of Coast Hosting.
The Coast Hosting Privacy Policy can be viewed at:
https://coasthosting.au/ravensdale-retreat/
2. Information We Collect
We may collect personal information when you:
• Submit a booking or enquiry
• Use the contact form
• Communicate with us by email, phone, or social media
• Subscribe to updates
• Participate in promotions or surveys
Information collected may include:
• Name
• Email address
• Phone number
• Address
• Booking details
• Payment information (processed securely through third-party platforms)
Coast Hosting may also collect technical information including:
• IP address
• Browser type
• Device information
• Cookie and analytics data
(full details are outlined in the Coast Hosting Privacy Policy)
3. How Your Information Is Used
Your information may be used to:
• Manage bookings and enquiries
• Provide essential information before or during your stay
• Offer guest support
• Improve website performance and guest experience
• Meet legal or regulatory obligations
Marketing communication is only sent when you have opted in.
4. Data Sharing
Your information may be shared with:
• Coast Hosting
• Approved booking, management, and payment systems
• Service providers who support property operations
• Legal or regulatory authorities where required
We do not sell your personal information.
All third-party access follows Coast Hosting’s Privacy Policy.
5. Data Security
We and Coast Hosting take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of online transmission is ever completely secure.
6. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate details
• Request deletion of your information where legally permitted
• Opt out of marketing communications
All privacy enquiries or requests must be submitted through our contact page:
https://www.ravensdaleretreat.com.au/book.html
Requests are handled by Coast Hosting on our behalf.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.
9. Contact
For all privacy-related questions or requests, please contact us through:
https://www.ravensdaleretreat.com.au/book.html
All enquiries will be managed by Coast Hosting.
Ravensdale Retreat ("we", "our", or "us") is a privately owned property that is managed by Coast Hosting. All guest bookings, enquiries, and personal information are handled in accordance with Coast Hosting’s operational procedures and Privacy Policy.
By using our website or submitting your information, you agree to the terms of this Privacy Policy and Coast Hosting’s Privacy Policy.
1. Management and Privacy Responsibility
Ravensdale Retreat is managed by Coast Hosting. All personal information collected through our website, booking forms, and direct communication is stored and processed under the policies of Coast Hosting.
The Coast Hosting Privacy Policy can be viewed at:
https://coasthosting.au/ravensdale-retreat/
2. Information We Collect
We may collect personal information when you:
• Submit a booking or enquiry
• Use the contact form
• Communicate with us by email, phone, or social media
• Subscribe to updates
• Participate in promotions or surveys
Information collected may include:
• Name
• Email address
• Phone number
• Address
• Booking details
• Payment information (processed securely through third-party platforms)
Coast Hosting may also collect technical information including:
• IP address
• Browser type
• Device information
• Cookie and analytics data
(full details are outlined in the Coast Hosting Privacy Policy)
3. How Your Information Is Used
Your information may be used to:
• Manage bookings and enquiries
• Provide essential information before or during your stay
• Offer guest support
• Improve website performance and guest experience
• Meet legal or regulatory obligations
Marketing communication is only sent when you have opted in.
4. Data Sharing
Your information may be shared with:
• Coast Hosting
• Approved booking, management, and payment systems
• Service providers who support property operations
• Legal or regulatory authorities where required
We do not sell your personal information.
All third-party access follows Coast Hosting’s Privacy Policy.
5. Data Security
We and Coast Hosting take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of online transmission is ever completely secure.
6. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate details
• Request deletion of your information where legally permitted
• Opt out of marketing communications
All privacy enquiries or requests must be submitted through our contact page:
https://www.ravensdaleretreat.com.au/book.html
Requests are handled by Coast Hosting on our behalf.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.
9. Contact
For all privacy-related questions or requests, please contact us through:
https://www.ravensdaleretreat.com.au/book.html
All enquiries will be managed by Coast Hosting.